Privacy Policy

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Effective Date: May 26. 2025

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Epic Arches (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.epic-arches.com, engage with our services, or provide us with your information.

By using this site, you consent to the practices described in this policy.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information You Voluntarily Provide:

  • Name
  • Email address
  • Phone number
  • Company name
  • Any other information you submit via forms or email

b. Automatically Collected Information:
We may collect data through cookies, log files, and third-party tools, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on site
  • Referring URL
  • Device type and operating system

c. Information from Third Parties:
We may receive information from advertising or analytics partners such as Meta (Facebook/Instagram), Google Ads, or other integrated platforms.

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2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide services
  • Send newsletters, marketing emails, and updates (you can unsubscribe at any time)
  • Improve our website and user experience
  • Analyze performance through tools like Google Analytics
  • Run targeted marketing campaigns via platforms like Meta Ads or Google Ads
  • Maintain website security and integrity
3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service providers who assist with operations (e.g., CRM platforms, email tools)
  • Advertising and analytics partners for campaign performance
  • Legal authorities if required by law
4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and understand how you use our site. You can manage cookie preferences through your browser settings.

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5. Your Rights and Choices

You may:

  • Opt out of marketing emails by clicking “unsubscribe”
  • Request access to, or deletion of, your personal data
  • Disable cookies through browser settings
    To make a data request, email us at [your contact email].
6. Data Security

We implement commercially reasonable safeguards to protect your information. However, no method of transmission or storage is 100% secure.

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7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

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8. Links to Other Websites

Our site may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

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9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with a revised effective date.

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10. Contact Us

If you have any questions about this policy or your data, please contact us at:
  

        📧 hello@epic-arches.com
       📍 Epic Arches | 139 Abbots Glen Rd. Irmo, SC 29063

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